This issue's cover theme is water utility management, with our lead feature taking a look at how Sydney Water is aiming to transform itself into a customer-focused organisation. We hear from Dr Michael Storey about the innovative human centred design process the utility is using to achieve this.
Also on the theme of water utility management, we speak with expert Malcolm Farley, who is tasked with preparing the agenda for the Global Leakage Summit taking place in London later this year. We hear why both traditional and smart approaches are needed to ensure further progress with leakage. We also hear from Pernille Ingildsen and Professor Gustaf Olsson, co-authors of a new book, to get their thoughts on why water utilities need a new framework to think about the way they transform the data they gather using smart technologies into decisions.
Dr Peter Gallant, CEO of Ontario's WaterTAP, provides a perspective on how to drive water sector innnovation, while Trevor Hill of Fathom gives his insights into how to build a successful business in the water sector. WaterTAP is partnering the World Water-Tech North America summit later this year, while Fathom is sponsoring it. Meanwhile, Lydia Whyatt of Resonance Asset Management provides an investment angle on water sector opportunities, giving details of a fund targeting outsourced industrial water projects.
This issue also includes an update on Europe's early action on micropollutants in sewage, with details of progress in the German state of Baden-Württemberg, which has led the way on sewage treatment plant upgrades.
ISSN (Online): 2059-8068
ISSN (Print): 2059-805X